Transparent Reports directly to your inbox: Monthly insights as good as gold
You may have access to your social media insights on a fancy dashboard that you rarely look at, or see the occasional data through your mobile in-app experience. The truth is, nothing beats week by week and monthly tracked KPIs that are analysed by a dedicated expert – and sent directly to your inbox. Our commitment to educating clients and providing actionable insights ensures continuous improvement and sustained success.
All of our monthly social media and ads management clients receive monthly reports, generated by their dedicated social media manager. We look at impressions, reach, content interactions, audience growth and content performance.
The report includes all important KPIs and insights which are then reviewed on your routine monthly team video call. Clients receive a copy of the report sent directly to their email inbox and any specified teammates are CC’d.
We are proud of our process for reporting and are passionate about seeing the results of our work and strategies at play.
The best part about our monthly reports?
You don’t have to lift a finger.
How we achieve results for our clients:
Part of generating good data is trying new things, remembering what works and always seeking to innovate or recreate something out of the box. Social media is constantly changing so to be indifferent to data and insights would just be plain ignorance.
We are passionate about insights and actually use the data to our advantage. If something doesn’t perform as expected, we view it as a learning opportunity and a chance to refine our strategies.
We will also love any opportunity to discuss the latest news and algorithm insights. Changes to meta and instagram that are time consuming to keep up with but still may affect social media performance. It’s our passion and duty to stay informed on technical insights that affect performance, for example we’ll be the first to know when instagram goes down for instance.
Our principles:
We are…
Dependable: you can expect your monthly report like clockwork at the beginning of every month that states the previous months results
Strategic & Data-Driven: We use data to guide our clients' creative content strategy. Paying attention to the numbers informs our success and failures and gives us direction for next steps. We offer a strategic and proven approach to social media that's backed by a portfolio of results.
Continuous Improvement (Kaizen): We strive to improve results weekly, monthly, and year-over-year. We will always try to scale our clients' positive results.
Professionalism: you can be assured that you will receive white glove service and that includes in the quality of the report and the work that goes into them.
Expertise: We stay updated with industry insights and certifications. We take time to educate our clients and provide insights to their marketing as a whole. And we know whats trending and whats going to work on each platform.
Transparency: We stand by our work. We are proud to report a portfolio of impressive KPIs and results in monthly calls and reports. We know that admitting when something didn't perform as anticipated just means theres a new opportunity for success to try again.
What our reports include:
Review existing goals and strategy
Convey table of KPI metrics from social media activity (tracked weekly)
Show Top performing posts + our insights
Ad + Influencer campaigns data
Next steps: Upcoming posts, if we are AB testing, future goals
Rest assured and have faith in the numbers.
We stand by our work and believe in complete transparency with our clients.
We are transparent about our insights and tell it how it is - not just to make us look good but to be strategic business partners.
With that in mind, we generally recommend giving any campaign or big marketing push at least 3 months of consistency before fully evaluating which is why we organise quarterly sessions for more formal team and client meetings.
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